FAQ
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
At UBE, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations.
That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
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How much is shipping?
We offer FREE shipping for orders above $24.99
Can you tell me more about your shipping process?
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How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Find answers about our products
Products Information
Where can I find information on sustainability?
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Can I see your certificates?
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Where are your products made?
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Do you offer samples of your product?
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Where can I find more information?
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